Technical Account Manager

We’re looking for an experienced Technical Account Manager who’s excited to work with our top-tier customers. You’ll provide guidance, recommend best practices, and help resolve issues.

What you’ll do

  • Drive feature adoption by proactively sharing best practices and other resources to help customers be successful
  • Capture customer needs and represent customers internally with our engineering and product teams
  • Proactively manage issues customers are having, based on KPIs and SLAs
  • Partner with the customer success team to ensure customers are renewing and expanding their accounts

Your background

  • Hands-on experience with React, JavaScript, and/or TypeScript
  • Strong sense of ownership and high attention to detail
  • Customer relationship management skills
  • Ability to solve technical problems and translate customer experience to actionable feedback for engineering and product teams
  • Able to occasionally travel to customer sites (10%~20%)

Bonus points

  • Experience working as a professional services consultant, customer success engineer, technical account manager, Solutions Architect, or sales engineer

What we offer

You’ll work with some of the best global talent and build a tool used by all the companies you know and love, including Dropbox, Pinterest, and Twitter. Our philosophy is simple—hire diverse, passionate people and foster a culture that empowers great work. From daily lunches made by our in-house chef to flexible hours and parental leave, we do everything to make sure you feel nourished, motivated, and supported.

  • Daily Team Lunch
  • Annual Castle Retreat
  • Travel to Global Meetups
  • Education Stipend
  • Commuter Card
  • New Laptop & Tools
  • Flexible Hours
  • Flexible Holidays
  • Parental Leave
  • Pension Plan

Framer is an equal opportunity employer. As part of our dedication to diversity, we work to ensure a fair interview process and maintain an inclusive work environment.

Interested?

Include a detailed cover letter about why you’d be a good fit for the role, why you want to work on this team, and why you want to join Framer.

Apply Openings
Sales Team
  • Addison Schultz

    Sales
  • Amy Liu

    Sales
  • Aroa Gil Bo

    Sales
  • Dave Askin

    Sales
  • Emily Greenhalgh

    Sales
  • Grace Low

    Sales
  • Guillermo Blanco

    Sales
  • Mariam El Chami

    Sales
  • Polo Willman

    Sales
  • Seth DeHart

    Sales
  • Simon Hossain

    Sales
  • Vicente Gracia

    Sales

Start your free 14‑day trial.

Enter your email and we‘ll send you a download link for later.

We recently introduced Frames and Shapes, so some information in these videos may be outdated. To learn more visit our Help Center.