Troubleshooting Meta Pixel on your site
This article provides troubleshooting steps to ensure your Meta Pixel is correctly set up and tracking user interactions.
Check Meta Pixel installation with Pixel Helper extension
Use Meta’s Pixel Helper extension to verify your pixel installation. Install the extension, open your Framer website, and run diagnostics. This tool identifies configuration issues and provides guidance on fixing them. You can learn more here.
Verify domain connection
The Meta Pixel requires a connected domain to collect data. Ensure your Framer project’s domain is properly linked. Check your domain settings and resolve any issues. You can learn more here.
Confirm pixel placement
Ensure the pixel is in the correct location:
Paste the Pixel code only in the <head> section of your site’s settings in Framer.
Avoid placing the code in other areas of custom code, as this can disrupt functionality. You can learn more here.
Disable ad blockers
Ad blockers may interfere with the Meta Pixel’s ability to track events. If testing, temporarily disable ad blockers and refresh the page to check if they are causing issues.
Account for data collection delays
Data may take up to 30 minutes to appear in your Meta analytics. Wait for this delay, then verify if events are tracking correctly.
If the problem persists after following these steps, feel free to reach out to us through our contact page for further help.